Outages & Emergencies

Planned Outages

Be prepared for a planned outage

We need to plan power outages throughout the year so that our crews can work safely on improving the distribution system. We understand that these can be inconvenient for you, so we do our best to let you know in advance of any planned outages.

Check this page for occasional updates, or follow us on Twitter to stay up-to-date on our planned outages. If you have any specific questions or concerns, feel free to contact us anytime.

 

Upcoming outages

Yellowknife customers located in the School Draw Avenue area, please note your power will be off on Thursday, Sept. 21 from approximately 9:00 am to 1:00 pm to allow our crew to safely undertake work on the powerline.

Yellowknife customers located in the Yellowknife River area, please note your power will be off on Friday, Sept. 22 from approximately 9:00 am to 2:00 pm to allow our crew to safely undertake work on the powerline.

Know what you need

We encourage everyone to be self-sufficient for 72 hours.  The Government of Canada's Get Prepared website has information on how you can stay ready for an outage, and what to keep handy in case you lose power for an extended period of time.