Outages & Emergencies

Planned Outages

Be prepared for a planned outage

We need to plan power outages throughout the year so that our crews can work safely on improving the distribution system. We understand that these can be inconvenient for you, so we do our best to let you know in advance of any planned outages.

Check this page for occasional updates, or follow us on Twitter to stay up-to-date on our planned outages. If you have any specific questions or concerns, feel free to contact us anytime.


Upcoming outages

Customers located in the West Channel including the West Point First Nation, please be advised that your power will be off on Sunday, August 14 from 8:00 am to 10:00 am to allow for repairs to the electrical system resulting from Hay River flood damage


Know what you need

We encourage everyone to be self-sufficient for 72 hours.  The Government of Canada's Get Prepared website has information on how you can stay ready for an outage, and what to keep handy in case you lose power for an extended period of time.