This page is for Northland Utilities (NWT) Limited customers. Customers in Yellowknife, please visit the following page.

WHAT YOU NEED TO KNOW FOR POWER HOOK-UP

How do you go about getting power?

1. If your property has power available, you need the items checked in column A below.
2. If power is currently unavailable, you need: (a) the items checked in column B below, (b) an electrician, and (c) power from Northland Utilities.

*- Town Location / Utility Permit is needed if service is located within Town of Hay River boundaries

Northland Utilities staff will review information, conduct an on-site review (if necessary) and give an estimate of cost.

Billing Information

For invoicing purposes, please provide the following:

1. Location of Service
2. Name and mailing address of person(s) responsible for power bill
3. Contact numbers
4. D.O.B for residential customers (to help identify customers with same names)
5. Security deposit (based on estimated 3 highest months revenue)
6. Signature is required for authorization of power connection

Service no longer required?

Signature is required for authorization of power to be turned off.  Please send fax, email, or visit our office to request power to be shut off.  See Contact Us page.

Safety Reminders

Please work safely around electricity.

Call our office BEFORE YOU DIG.

Know where power lines are before you start working.

See our safe worksite section for more information.

Payment Options

1. Cheque or money order
2. Cash
3. Pre-Authorized Payment Plan
4. Online Banking
5. Telephone Banking
6. Visa**
7. Mastercard**

**- Only available to Residential Customers

For all other inquires, please Contact Us.